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What is it?
The CableShoppe's testing process involves extensive analysis of each digital box utilizing state of the art electronics testing equipment to verify the various components and functions of the unit. This testing is a computerized automated system that guarantees the uniformity of each test as well as allowing for the storage of important specific details on the functionality of the box. This data allows for quicker repairs as well as tracking any common faults to aid in their prevention in the future. |
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Who uses it?
The CableShoppe can provide testing for all manner of Digital Set-Top Equipment including Cable and Satellite systems. We endeavor to go to all lengths to ensure that we can provide the best quality of service to your specific brand of equipment. It was with that type of commitment in mind that we've made special efforts to serve you better by, for example, becoming a Scientific Atlanta authorized Out of Warranty Repair Facility giving us access to all the necessary information to properly test and handle their units. |
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Why are they using it?
With the worldwide digital television market growing 40% annually and with 5 million new digital subscribers in North America alone in the year 2002 it is clear that now is the time where digital television systems will prove themselves as either a competitive high-quality provider or not. After spending millions of dollars on digital system technology no digital television company wants a couple of hundred dollar piece of customer premise equipment to be their downfall. Therefore, by ensuring that each Set-Top Box is in proper working order before its deployment or re-deployment they increase customer satisfaction, therefore increasing customer retention therefore, and most importantly, improving their bottom line for years to come. |
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